Privacy Policy
Last updated: June 2026
Contact details, travel preferences, identity and visa-support documents, medical records voluntarily provided by the patient, insurance information, payment and billing details, and communication history.
Health information is treated as sensitive and is used only for case assessment, hospital matching, transport planning, translation, insurance coordination, and patient-requested support. We do not sell health data.
Depending on jurisdiction, processing may rely on explicit consent, contract performance, legitimate interest, vital interests in urgent cases, or legal obligations. Optional cookies and marketing require separate consent.
Medical travel requires sharing selected data with hospitals, physicians, translators, transport providers, insurers, visa support partners, and accommodation partners across countries. We minimize data and use appropriate safeguards where required.
Subject to applicable law, you may request access, correction, deletion, restriction, portability, consent withdrawal, or information about cross-border transfers. Russian personal data, GDPR, and US state privacy rules may provide different rights depending on your location.
We keep records only as long as needed for service delivery, legal obligations, dispute prevention, and patient continuity. We use administrative and technical controls designed for sensitive medical-adjacent data.